MEDPROS also provides every Soldier with alerts as to their Individual Medical Readiness status. If you have difficulty accessing or using this system, contact MEDPROS at (877) 256-6477 or via email at usarmy.ncr.hqda-otsg.mbx.mods-helpdesk@mail.mil. Hours of operation: 0600-1800 EST Mon-Fri, 0700-1700 Sat-Sun

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